Suretech Solutions Ltd. provides computer hardware sales, configuration services, and IT setup services. Certain products are ordered directly from manufacturers based on customer request.
By accessing this website or purchasing from Suretech Solutions, you agree to the following terms.
1. Business Scope
Suretech Solutions Ltd. Operates as an IT reseller and service provider, supplying servers, storage, networking equipment, and related services.
2. Accuracy of Information
All product descriptions, specifications, and pricing are provided in good faith. Errors may occur, and we reserve the right to correct them.
3 Quotes & Orders
These items are:
4 Limitation of Liability
Suretech Solutions shall not be liable for:
Our liability is limited to the amount paid for the product or service.
5 Governing Law
These terms are governed by the laws of Canada and the applicable province.
Under BC law, special-order goods are exempt from standard return rights when disclosed in advance.
3. No Cancellation
Once a customer approves a quotation and makes payment:
4. No Return / No Exchange
All special-order sales are FINAL SALE.
We do not accept:
Except where required by law (e.g. product not as described).
5. Non-Refundable Deposit
A minimum 50% non-refundable deposit is required before ordering.
The deposit covers:
6. Delivery Estimates
Delivery timelines are estimates only.
Manufacturer or courier delays do not qualify for cancellation or refund.
7. Warranty
All hardware warranties are provided directly by Lenovo.
Suretech Solutions Ltd. assists with basic guidance but does not replace manufacturer warranty terms.
8. Taxes
GST and PST are charged as required by Canadian and BC law and shown clearly on all invoices.
9. Acceptance
Approval of a quotation and/or payment of an invoice confirms full acceptance of these Terms.
Servers & Storage Disclaimer
Servers and storage systems are complex business-grade products.
Suretech Solutions Ltd. provides hardware supply only.
Server services do NOT include:
We do not guarantee:
Customers are responsible for data backup and business continuity planning unless a separate written agreement is provided.
All hardware including laptops, servers, and storage systems are sold as special-order items. Payment confirms acceptance of our Terms of Service, Special-Order Policy, and Privacy Policy.