Suretech Solutions Ltd. (“we,” “our,” “us”) is committed to protecting the privacy and personal information of our clients in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1.1 Information We Collect

We may collect personal and business information including:

• Full Name
• Company name
• Email address
• Phone number
• Billing and shipping address
• Business inquiries and communication records

We only collect information that is necessary to provide our products and services.

1.2 How We Use Your Information

Your information is used strictly for:

• Processing orders and invoices
• Responding to inquiries
• Providing products and IT services
• Legal, accounting, and compliance purposes
• Customer communication

We do not sell, rent, or trade your personal information to third parties.

1.3 Data Protection

We take reasonable steps to protect your personal information and do not sell, trade, or share it with third parties, except when required by law or for payment processing.

Data Retention

We retain records as required by Canadian tax laws. Customers may request access or correction of their personal data.

1.4 Third-Party Services

Some services (such as payment processors, logistics, or vendors like Lenovo) may require limited data sharing strictly for order fulfillment.

1.5 Your Rights

You may request access to or correction of your personal information by contacting us.

1.6 Contact

For privacy concerns, contact:

Suretech Solutions Ltd.

Email: info@suretechsolutions.ca